While running some errands this weekend, I made my way first to Kmart in search of a shower mirror for shaving. Which was impossible to find. After scouring the store, I gave up, got my secondary items (soda, beef jerky and a book) and made my way to the check out. After waiting 1.5 eternities, I got to the front and swiped my debit card for my purchase. Instead of asking for my PIN number, it prompted me for a billing zipcode. I told the cashier and she said I needed to put in my zipcode. I said, "but I don't want to put in my zipcode" - thinking it was some kind of marketing survey thing that I despise. She replied, "well, then you can't use your charge card".
I glowered for a moment, then relented and put in my zip code - and then my pin number, then verified the amount, then confirmed that I did not want cash back. While it was digesting all that, I commented that usually the zipcode is some kind of marketing thing. She didn't reply - though she did thank me for shopping at Kmart. I rather doubted her sincerity.
So, why was I tweaked at having to put in my zipcode? Well, it goes back to the idea of public vs private keys. A public key is like a user name or an email address. Fairly easy to find and work with. The private key is some secret bit of information that allows someone direct access to the public key and the information it holds.
In this case, the card - with my name on it - is something like a public key. If I lose it, anyone could pick it up and try to use it. My name alone is a public key and certain information is available without any special access. This information would include my address and zipcode.
If someone got ahold of my debit card and my pin number, then my zipcode is easy to locate. So, Kmart is attempting to verfiy my private key and my identity with multiple pieces of public information. It's pointless and gives only the illusion of security. And it's a waste of time and computer power.
If I hadn't already waited so long I think I would have taken the items back to their shelves out of sheer annoyance. But, I needed some level of success for my trouble and actually making it through the line would have to do.
After a brief stop to gather my wits - I headed to Walgreens. I found a shower mirror, VHS tapes, a magazine, and some Tazo tea (Giant Peach flavored). Got up to the checkout and the women in line in front of me was apparently paying by check. And the guy behind the counter ( I would use the term dottering if I was british) was having a difficult time pushing all the right buttons in the correct sequence. When he was finally done with her, he wished her a nice day and told her "God Bless You".
I knew I was in trouble.
His first action was not to start ringing up my items or determining what kind of bag I would prefer - instead, he opened up this weeks circular to see if there were any coupons for the items I was about to purchase. This involved a careful scan of each page, then his reaching over to a small damp sponge to wet his finger - allowing for easier page turning, then actually turning the page and repeating the process. Scan, wet, turn, repeat.
Yes, this is really what happened.
When he was finally done he concluded the same thing I knew just by looking at my own items - there were no coupons that were valid for my purchases. He then scanned each items with care before placing it in the bag and I was way ahead of him with my debit card before he came up with a total. No zipcode this time - thankfully, but he wished me a good day and also told me "God Bless You".
And again, I'm annoyed.
He used the exact same tone with me as he did with the woman in front of me. No inflection, no depth - nothing. It was as empty as if he'd mentioned something about the weather.
Shouldn't that mean something? A request for an intersession from the supreme being - spoken as though he was trying to determine if I wanted fries with my combo.
Granted, it's not like he told me - "Have a crappy day. or Burn in hell, sinner" It was a generic and mildy friendly send-off. But it was empty. And that alone seemed disrespectful in some way.
So, my foray into the retail world was not that great today ( though the cashier at Taco Bell said she liked my shirt that says "You're just jealous because the voices talk to me") - but I got through it and I'm now that the bile is out of my system I'm going to take my book and sit outside. Alone and quiet. And if you should see me, please don't ask me for my zipcode.
No comments:
Post a Comment